Charitable Giving + Ethical Campaigns

Charitable Giving and Ethical Campaigns

Chatter

Chatter

COVID-19

COVID-19 Positive reporting, and questions about procedures and protocols, paid time off and short-term disability

Customer Care

Customer Care

Finance

Accounts payable, cash management, and other finance questions

Logistics

Deliveries, receiving, labels, shipping schedules

Lush Pay

For all needs related to Lush Pay!

Maintenance + Repairs

Including thermostat

For alarm system questions see Retail Ops

Mall Lease + Landlord

Mall lease and landlord

Public Relations + Events

Media inquiries and PR events

People + Culture

Questions around employee relations, benefits, development, Greenhouse, policies and guidelines, and staff injuries

Payroll

Pay, time off and leave, position changes, and terminations

Product Quality Concerns

Product quality concerns

Retail Communications

Zipline, the hive, and Internal Communications

Retail Ops

Loss prevention and alarm system, new shops, ordering and inventory management, scheduling and labor,   Yext, shop closures

Social Media + Facebook

Help with posts, messages and other social media topics

Sustainability

Pot returns, waste, recycling and compost, write-offs, water and energy conservation, hazardous waste program, and other sustainability questions

Technology

POS and MPOS, hardware and software,C360, BOPIS,SDD,DAX, Endless Aisle, passwords, contractor, and internet questions

Training

LushU, new manager support, brand and product training, development advice and other training questions

Visual Merchandising + Design

Signage, campaigns, remerchandising, and sundries